Booking terms

1. Scope

These terms govern the holiday rental of the following properties, booked directly on this website with Jérôme Bellivier:

Sunrise · 2-star furnished tourist accommodation · Registration no. 40296000154N2
Sunset · 1-star furnished tourist accommodation · Registration no. 40296000546AN

2. Prices and payment

Prices shown are all-inclusive: tourist tax included, no cleaning or service fees. In return for the absence of a cleaning fee, the guest cleans before leaving; no cleaning service is offered.
A 30% deposit is paid when booking. The balance is charged automatically to the saved card 30 days before arrival. Within 30 days of arrival, the full amount is paid when booking.
Payment is processed by Stripe. Card details never pass through this website. The booking is confirmed by email as soon as payment is received.
If the balance payment fails, the guest is notified and has a few days to settle it. Otherwise the booking may be cancelled under the cancellation terms below.

3. Security deposit

A security deposit is taken as a card hold (Sunrise: €500, Sunset: €500). It is placed the day before arrival on the card used to book and released no later than 4 days after departure, once the studio has been checked.
A card hold is valid for 7 days: for longer stays it is renewed automatically, the previous one being released as soon as the new one is placed.
Depending on the bank, the hold may show as a pending transaction or reduce the available balance or card limit. Nothing is charged unless an amount is kept.
It is only charged for damage, loss, or if the studio is not left clean (€70 for Sunrise, €70 for Sunset kept). The guest is told by email of the reason and the amount kept.
If damage is found after the hold has ended, or if it could not be placed, the guest authorises it to be charged to the card saved when booking, up to the deposit amount and until 14 days after departure. The reason and amount are sent to them by email.

4. Cancellation by the guest

Cancel at least 10 days before arrival: full refund of everything paid.
Cancel less than 10 days before arrival: the first night is non-refundable, the remaining nights are refunded at 50%.
After arrival: nights not stayed are not refunded.
Stays of 28 nights or more: full refund up to 30 days before arrival; after that, the first 30 nights are non-refundable.
Tourist tax for cancelled nights is always refunded.

To cancel, email contact@sunrise-sunset-seignosse.com. Refunds are made to the card used, within 14 days.

5. Cancellation by the host

If we have to cancel a stay (property unavailable, force majeure), everything paid is refunded in full.

6. During the stay

Sunrise : Check-in from 15:00, check-out before 11:00, 4 guests maximum.
Sunset : Check-in from 15:00, check-out before 11:00, 2 guests maximum.
No pets · No smoking · No parties or events
Check-in is self-service. The guest takes check-in and check-out photos from their stay page. The departure cleaning is done by the guest.

7. Insurance

The guest must be insured for rental liability during the stay (holiday liability cover, often included in home insurance). Proof of insurance may be requested before arrival.

8. Right of withdrawal

Under article L221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation provided on a specific date. Only the cancellation terms above apply.

9. Complaints and disputes

Complaints should be sent to contact@sunrise-sunset-seignosse.com. These terms are governed by French law. Failing an amicable agreement, disputes go to the competent courts.